Privacy Policy
Effective 1 October 2026. This policy describes how BeautiBin handles data in its customer Android app and related booking website. Privacy questions can be sent to team@beautibin.com.
Data we use
We use your verified mobile number to sign you in with OTP. When you book a home service, we use the name, contact number, service selection, appointment time, service address and any location you choose to share to fulfil that booking. Saved addresses are stored for your convenience. We also keep booking status, payment method and payment transaction identifiers. If you use customer support chat, we store the messages you send.
Location and service providers
The app requests location permission only when you choose location-based address or map features. You can enter an address manually instead. Your service address and relevant booking details are shared with the assigned beauty professional so the service can be delivered. Provider location, when available, is shown for tracking an active booking.
Service providers and payments
Firebase supports mobile OTP authentication; Google Maps supports map and location display; and Razorpay processes online payments. These services may process data needed for those functions under their own terms and privacy policies. BeautiBin stores payment status and transaction references, but the payment gateway handles payment credentials. Cash payment is also available where offered.
Security and retention
We restrict access to operational data and use secure network connections. We keep customer account data while the account is active and for as long as needed to provide services. When an account is deleted, we remove the Firebase login, saved addresses, sessions, support chat tied to that account, and personal details and location from completed booking records. We retain only the service and transaction information needed for accounting, tax, fraud prevention or other applicable legal obligations, for the period those obligations require. Active bookings must first be completed or cancelled.
Account and data deletion
Signed-in customers can request deletion from the Account section of the Android app. If you no longer have the app, use our account deletion request page. We verify ownership before processing a request. The request form itself does not immediately delete or cancel an active booking. You can also contact team@beautibin.com for help.
Your choices
You may deny location access and provide your service address manually. You can remove saved addresses from your account, sign out, or request account deletion. For questions about access, correction or data handling, email team@beautibin.com.
Changes
We may update this policy as the service changes. The current version will be published on this page.